VMS & MSP Account Manager
Talent Community & Future Opportunities
Remote | Canada
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ABOUT NEST VMS
Indigenous-owned. Women-led. Built with structure, intention, and care.
NEST VMS is a modern Vendor Management System and Managed Service Provider platform designed to bring clarity, structure, and accountability to complex workforce ecosystems.
Our platform centralizes job orders, suppliers, workforce compliance, projects, time and expense, reporting, and workforce intelligence into one streamlined solution. We help organizations hire faster, control costs, strengthen compliance, and improve visibility across contingent workforce programs.
As NEST continues to expand across Canada and the United States, we are proactively building a pipeline of experienced VMS and MSP Account Managers who are interested in growing with us.
Reporting Relationship: President
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FUTURE OPPORTUNITY
This posting is part of our long-term growth strategy.
While we may not have an immediate opening available for every applicant, we anticipate hiring multiple VMS & MSP Account Managers as our client portfolio, workforce programs, and technology platform continue to expand.
We are actively accepting applications, screening candidates, and conducting interviews to build a strong talent community of workforce solutions professionals who can support future growth.
If you are passionate about workforce technology, supplier management, contingent workforce programs, client success, and building meaningful business relationships, we would love to hear from you.
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KEY RESPONSIBILITIES
Client Relationship Management
- Manage relationships with enterprise clients, suppliers, and workforce program stakeholders.
- Drive client satisfaction, retention, and program adoption.
- Conduct business reviews and workforce program reviews.
- Partner with internal teams to deliver exceptional client outcomes.
- Identify opportunities for account growth and expanded services.
MSP & Workforce Program Management
- Support contingent workforce and MSP program operations.
- Monitor supplier performance, workforce activity, and compliance metrics.
- Support supplier engagement initiatives and vendor onboarding.
- Assist with workforce program governance and operational oversight.
- Promote program consistency, transparency, and accountability.
Reporting & Insights
- Deliver reporting, workforce insights, and strategic recommendations.
- Analyze workforce activity and supplier performance.
- Monitor program health and identify opportunities for improvement.
- Support data-driven decision-making across client programs.
Platform Adoption & Customer Success
- Support onboarding, implementation, and workforce program optimization initiatives.
- Assist clients in maximizing platform adoption and utilization.
- Collaborate with operational and technology teams to ensure successful outcomes.
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QUALIFICATIONS
- 3+ years of experience in Account Management, MSP, VMS, Workforce Solutions, Staffing, Recruitment, Procurement, Customer Success, or related fields.
- Experience supporting enterprise or mid-market client relationships.
- Strong communication and relationship-building skills.
- Exceptional organizational and project management abilities.
- Ability to manage multiple stakeholders and competing priorities.
- Strong analytical and problem-solving capabilities.
- Experience working within a growth-focused, entrepreneurial environment is considered an asset.
Preferred Experience
- Vendor Management Systems (VMS)
- Managed Service Provider (MSP) Programs
- Contingent Workforce Management
- Staffing and Recruitment Services
- Supplier Management
- Workforce Technology Platforms
- Procurement Operations
- Enterprise Software and SaaS Solutions
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WHY JOIN NEST?
- Join a rapidly growing workforce technology company.
- Help shape the future of workforce management across North America.
- Work directly with executive leadership and contribute to strategic growth initiatives.
- Participate in the growth of an Indigenous-owned and women-led organization.
- Contribute to innovative workforce solutions that create measurable impact for clients, suppliers, and workforce partners.
- Be part of a collaborative team focused on structure, accountability, innovation, and continuous improvement.
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DIVERSITY, INCLUSION & INDIGENOUS PARTICIPATION
NEST VMS is committed to building a workforce that reflects the communities we serve and creating opportunities that advance inclusion, economic participation, and workforce equity.
Preference may be given to qualified candidates who self-identify as Indigenous (First Nations, Métis, or Inuit), consistent with our commitment to advancing Indigenous participation, economic reconciliation, and supplier diversity. However, all qualified candidates are encouraged to apply and will be considered based on their skills, experience, and qualifications.
We welcome applications from individuals of all backgrounds and are committed to providing an inclusive and respectful recruitment process.
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LOCATION
Remote / Virtual – Canada
Candidates may be located anywhere within Canada and must be able to effectively support stakeholders across multiple time zones.
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APPLY TODAY
We are not simply filling a role. We are building a team.
If you are interested in being considered for future VMS & MSP Account Manager opportunities with NEST VMS, we encourage you to apply today and become part of our growing talent community.
